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Forex.com Review & Rating [yyyy]

Forex.com Review & Rating 2022

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We will dive deep into this Forex.com review and assess how well the Forex.com platform functions in its role as an international multiple financial asset trading platform.

This Forex.com review is very detailed. Trading costs such as spreads, commissions, and swaps vary depending on the account type and the trading platform being used which are discussed in detail further down this Forex.com review.

If you are interested in trading with this forex broker in any capacity please take the time to read and research the whole Forex.com review.

With this Forex.com review, we hope to help you see if this platform is a good fit for trading forex.

Overview

Company
8/10
Trust
8/10
Trading Platform
7/10
Account Types
8/10
Costs
8/10
Customer Support
7/10
Regulation
9/10
Cryptocurrency
6/10

Company

8 /10

Forex.com is one of the world's leading forex trading applications, especially in the forex markets. You can trade a wide variety of instruments with Forex.com, over 4500 trading instruments. To be more exact, this forex broker offers high volume traders more than 180 foreign currencies, currency pairs, stocks, commodities, cryptocurrencies and CFD trading.

A world leader in its category, Forex.com saw a trade of more than $1.3 billion last year with more than 71,000 clients. It is the parent company GAIN Capital Holdings, employing more than 800 employees and serving more than 200,000 retail and institutional clients.

Established in 1999, it operates under a license from various regulatory authorities located in countries such as the United States, United Kingdom, Canada, Japan, and Australia. Forex.com is open 24 hours a day, five days a week, excluding holidays.

Pros

  • Great mobile and desktop platform functionality
  • Tradingview charts built into the trading platform
  • Highly regulated
  • Offers a variety of financial instruments
  • Great research tools and training videos
  • Provides beginner traders risk management

Cons

  • Higher spreads than international brokers
  • Just a small discount for active traders
  • No negative balance protection

Trust

8 /10

As previously stated, Forex.com is a subsidiary of GAIN Capital, which is its parent company. GAIN Capital was formed in 1999 and operates many other forex trading platforms besides Forex.com. GAIN Capital is a very credible company listed on the New York Stock Exchange. Forex.com is a very credible trader who has been in the business for almost two decades. This means experience in giving customers what they need according to their respective needs, giving them a great customer experience.

Its staff is highly qualified and works around the clock to ensure the comfort and the right relationship between the company and its many customers. Its integrity is an important factor that has helped it survive in unpredictable frameworks for forex trading as well as getting them to a large customer base from all over the world.

In an effort to secure the customers' funds entrusted to the company, it has put in place some measures to ensure that the funds are kept obedient. Among these measure/include:

  • Storing the customer's funds in a segregated bank account from their own operating fund account.
  • Utilize the services of the best and most credible banks to store these funds.
  • Never engage in proprietary trading.

Trading Platform

7 /10

Below are the trading platforms that Forex.com offers. Note that the trading instruments offered by Forex.com may vary depending on the trading platform you choose to trade with.

The Advanced Trading Platform

A highly sophisticated trading platform designed to suit serious and highly experienced traders to help them execute trades.

The Advanced trading platform comes with many features and perks that include:

  • Providing professional analysis tools.
  • Integrated trading strategies.
  • Advanced mapping tools that help with a quick analysis of trades performed.
  • Highly customized trading preferences and dashboards are a feature that gives this platform versatility.
  • Providing a surplus of 80 technical indicators and trading tools.

Web Trading Platform

The web trading platform will help you execute your trades through the internet. This trading platform is compatible with most browsers, except that they are easily accessible. Among the benefits of using this desktop platform for virtual trading are:

  • Has advanced mapping features.
  • Has an abundance of technical and drawing tools.
  • Hassle-free account management with ease of withdrawal and deposit of funds.
  • Available on most browsers.
  • Integrated news and market analysis.

Mobile Trading Platform

The mobile trading platform comes in the form of a downloadable application that allows you to trade easily while shopping. It is compatible with both Android and iOS operating systems.

The benefits of using this trading platform are not limited to:

  • Easy to use platform that is free to download.
  • Provides advanced mapping and analysis tools.
  • Have the integrated fund management to manage your funds.

Account Types

8 /10

Forex.com offers three account types to trade forex, standard, commission, and DMA trading accounts. Here you need to understand which type of account is right for you. Below are its specifications:

Standard Account

The Forex.com standard account is the normal trading account suitable for both new traders and also experienced traders. This live trading account comes with the following features and perks for the account holder.

  • Ultra-competitive spreads.
  • No commissions from foreign trade.
  • Access to more than 200 markets, including, for example, pairs, stocks, cryptocurrencies, indices and commodities
  • Access to professional help from their qualified staff.

Commission account

This is an account designed to meet the standards of professionals in forex exchange trading. Commission account offers among the tightest and most lucrative spreads as low as 0.2 plus a $5 commission per. 100k on forex trades. Among the features and benefits of a commission account are:

  • Tight spread as low as 0.2.
  • Charges a $5 commission per. 100k.
  • Access to integrated trading ideas from third-party premium reseller resources.

DMA account

In the US, this account is known as STP PRO, but it is available worldwide. It uses the proprietary Forex.com platform and offers the highest discounts offered by this broker. Typically, spreads start at 1.5 pips, but traders generating more than $ 2B volume per month will experience spreads that go as low as 0.7pips.

Forex.com Demo Account

The demo account is an account designed to serve clients who are new to the forex trading concept. This account will teach you things, what forex trading is and how to trade forex with this platform. It has virtual cash that you can use to place trades however without any return.

Forex.com account opening process

Having seen the account types, you can open any of your choice with Forex.com by simply need submiting a valid government-issued photo ID. This is used to verify the residential address, date of birth, and name listed on the application. You can also submit a separate document for proof of residence, such as a utility bill, credit card, or bank statement. As with similar trading platforms, this is all to comply with anti-money laundering regulations.

Forex.com accepts deposits directly from your bank account. It even accepts debit or credit cards as a form of payment. Requires a minimum of 50 units of the base currency as initial financing. But still, it is recommended to deposit at least 2,500 for an easy and flexible investment.

Deposit and withdrawal

To make a deposit, you have to sign in to your already opened trading account and find the depositing interface. After this, you select one of the deposit methods the broker supports, enter the deposit amount and make the deposit.

Unlike many brokerage firms, Forex.com also Forex traders you to withdraw funds to a debit or credit card.

You can also withdraw money to electronic wallets like Paypal. We tested the withdrawal process during this Forex.com review and it took around 3 business days just like most other brokers.

To withdraw money from Forex.com, you need to go through the following 5 steps:

  1. Log in to your account
  2. Select 'Withdrawal' or 'Withdraw funds' from the appropriate menu
  3. Select the withdrawal method and/or the account to withdraw to (if more than one option is available)
  4. Enter the amount to be withdrawn, and, if prompted, a short reason or description
  5. Submit your request

Whatever method you use, you may only withdraw money to accounts or cards that are in your name.

Cryptocurrency

6 /10

You can trade spot Bitcoin, Ethereum, Litecoin and Ripple with fixed spreads, low margin, competitive financing and reliable trade executions. Cryptos are available on the FOREX.com and MT5 platforms, but not the MT4 platform.

You can trade cryptos at FOREX.com 24 hours a day, 5 days a week from 5pm ET Sunday to 5pm ET Friday.

Costs

8 /10

Forex.com is primarily a market broker. This means that they do not connect customer orders with the gross prices that are offered in the market. Instead, forex.com raises the trading fees slightly, creating a larger spread, which is how they generate income. Margins can be seen when comparing a standard account and a direct market access (DMA) account.

The DMA account does not offer spreads, but a commission is charged. The standard account does not offer commissions but does feature larger spreads. The commission account is in the middle. it has tight spreads (still some spreads) and slightly lower trading fees than the DMA account.

Forex.com lags behind international brokers in terms of price, with many international Forex brokers offering tighter spreads and lower commissions to forex traders, even with small accounts.

Standard account and commission account traders can also benefit from the active trader program. The program is open to anyone who opens an account with at least $25,000 or who trades $25 million in a month. The program is not open to DMA account holders as that account already has volume-based fee reductions.

In terms of other trading fees, any account with less than $10,000 USD and no business activity for more than 12 months is subject to an inactivity fee of $15 per month. Accounts over $10,000 are exempt from inactivity fees.

At the time of this Forex.com review, this forex broker does not charge additional fees for deposits and withdrawals. Wire transfers of less than $10,000 incur a fee of $25, and all other wire transfers are $40. Wire transfers of more than $10,000 are free.

Customer Support

7 /10

As part of our Forex.com review, we took a look at the customer service effectiveness. Is Forex.com a good broker? Absolutely.  Clients have multiple ways to contact forex.com, including online chat and live phone support, as well as FAQs and tutorials on their website. Support is available from 10am and Sunday to 5pm and Friday.

We found that there are many positive Forex.com opinions because they support a wide range of languages ​​including English, Chinese, and Arabic.

Online chat and phone support are available to current and potential customers. Social media support is not available, although they do have social media accounts where they post market analysis and company information.

The chat support is a chatbot. This limits the questions that can be asked and eliminates the ability to find answers to anything beyond the simplest questions.

For more detailed questions, please send an email. The message function is provided at the bottom of the support page on forex.com. Specific questions will be answered, but expect to wait one to three business days for a response.

Phone support is the fastest way for a real person to answer your questions. There is a small menu to choose from at the beginning of the call. Wait times will vary depending on the volume of the call, but during a typical day you can wait several minutes before being connected with a representative.

Regulation

9 /10

Is Forex.com safe? Yes. This brokerage firm is regulated in several jurisdictions. As laws vary by country, the products they offer in each country also vary. For example, CFDs are not available to U.S. clients but are available outside the U.S.

Forex.com is a registered FCM and RFED with the CFTC and a member of the NFA (#0339826). Additionally, GAIN Capital UK Ltd. is authorized and regulated by the Financial Conduct Authority (FCA #113942) in the U.K.

Client funds are kept segregated from the funds of Forex.com, which helps safeguard clients’ money in the event the company has financial issues. U.K./E.U. clients also have additional asset protection through the Financial Services Compensation Scheme (FSCS), up to £85,000, while Canadian clients are protected by the Canadian Investor Protection Fund. U.S. clients are not as fortunate, as no additional insurance is provided by the company in terms of safeguarding their funds.

Trading involves risk. Hence, Forex.com offers negative balance protection, which is mandated under ESMA rules that went into effect in 2018, and guaranteed stop losses at an additional cost for its U.K./E.U. clients.

However, non-U.K./E.U. client accounts can go negative, as negative balance protection is not offered to them. In plain English, U.S. traders with negative account balances are on the hook for more money than they initially deposited into their accounts. Also, U.S. clients are not offered guaranteed stop loss orders.

Forex.com does have two-factor authentication (2FA) and biometric authentication for its mobile application, and encrypts data using SHA256, TripleDes, and MD5.

Conclusion

To conclude this Forex.com review, we can say Forex.com is a good broker and low risk platform that is widely praised by traders and critics alike.

This Forex.com review shows that they offer low exchange rates and many currency pairs with many technical research tools to assist traders. It is a good option for active forex traders as it costs a little less when actively trading.

Our in-depth Forex.com review also answers the question, is Forex.com legit? As this is one of the best forex brokers on the financial markets that is regulated by the main financial authorities. It is one of the most trusted brokers with thousands of professional traders and offers an excellent trading platform on mobile and web devices.

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