Robinhood Faces Class-Action Lawsuit Over Repeated Outages

Trading start-up Robinhood is likely to face a class-action lawsuit over repeated service outages during volatile market conditions in the spring of 2020.

A group of Robinhood customers has approached a US court seeking certification of class against the trading platform for its repeated outages during the market volatility of spring 2020, Law360 is reporting.

According to the report, the class certification represents nearly 7 million account holders on the commission-free brokerage platform. Accounts with at least one equity or option position during the March 2 outage can join the lawsuit if it is granted by the court.

The representatives of the proposed class argued in a California court that the trading platform breached its contract and fiduciary obligations to customers with the repeated outages. Furthermore, they alleged a breach of the regulatory requirements by the broker that acted in a ‘reckless, profit-driven manner’.

Robinhood multiple outages

Robinhood faced multiple days of outages during March 2020 when the stock market was extremely volatile. One of the outages on the day of a major market rally even lasted for an entire trading day, barring its clients from participating in trading.

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Plaintiffs present a fulsome damages analysis demonstrating losses well into the tens of millions, before punitive damages and interest,” the proposed class stated in the motion filed on Friday.

Put plainly, Robinhood needs the court’s intervention to protect customers.”

Read also: Robinhood Sued by Parents of Stock Trader Who Committed Suicide

Traders, who moved against the broker, said that their damages model in economic losses is in the ‘form of a loss of flexibility, i.e. investors were unable to make trades to capitalize gains, to mitigate losses and alter the risk profile of their investments’.

What is more, it will consider losses as customers could not open any new positions and the open positions that could not be closed during the outage.

Given Robinhood’s long track record of outages, without injunctive relief, there is nothing to ensure that Robinhood will change both its organizational and operational structures so that Robinhood’s users will be able to trade efficiently without undue delay and unnecessary risk,” the motion added.

Earlier, Robinhood faced tens of millions of dollars in fines brought against it by multiple US regulators. However, the popularity of cryptocurrencies on the platform is fading due to the rising American competition.

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