Japanese Brokerage DMM FX Confirms User Data Leakage


Japan-based broker DMM FX has revealed the true extent of its user data leak that occurred on August 14, 2020.

August 24, 2020 | AtoZ Markets – Japanese brokerage firm DMM FX on Monday confirmed a data leak that has affected some of its clients. On August 14, 2020, the company said it took cognizant of data leak concerning the participants in three of its virtual (demo) Forex trading campaigns.

In particular, details about the traders, including their email addresses and IP addresses at registration could be viewed on the Internet although these data should not have been accessible.

The broker stresses that client information such as name, address, bank account data and personal information used for the prizes of the demo trading campaign remained protected. DMM FX swiftly launched an investigation into the problem after discovering the data leakage. Their security team found the sensitive information that was available for viewing.

Who are those affected by DMM FX data leak?

DMM FX data leak affected traders who participated in the demo trading campaigns conducted from:

  • January 14, 2019 to February 16, 2019
  • November 11, 2019 to December 11, 2019
  • February 10, 2020 to March 10, 2020

According to the firm, the total units of information leaked were 73,449. However, clients who are currently participating in the demo trading campaign from August 10, 2020, to September 8, 2020) were unaffected by DMM FX data leak.

The company apologizes for the inconvenience caused to its customers. As an apology, eligible customers will receive an Amazon gift certificate. DMM FX says it takes this situation seriously and will review the management system and employee education related to the business dealing with customer information and information security to prevent any future occurrence.

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