Overall Rating

Bitstamp Review




Customer Support


Product and Services


Customer Portfolio


Social Media Presence





BitStamp is a Slovenian crypto exchange. As one of the largest cryptocurrency markets, Bitstamp also provides Crypto liquidity. The Belgian investment company NXMH has acquired the Bitstamp company, founded in Slovenia and based in Luxembourg, for the exchange of cryptocurrencies.

It provides people around the world to buy and sell cryptocurrencies safely. It has been around since the first generation of trade. Now it is in a unique position to serve as a springboard between the traditional world of finance and the world of digital money.

With Bitcoin, Ethereum, Litecoin, Litecoin, Bitcoin Cash and XRP (Ripple) trading now available, as well as USD and EUR trading, it offers retail and institutional clients an intuitive and attractive trading environment. Safe, simple, and safe to use, Bitstamp always puts its customers first. And that's why Bitstamp gets the approval of more than 3 million traders around the world.

In 2011, Damijan Merlak and Nejc Kodric founded Bitstamp in Slovenia to meet the needs of European bitcoin enthusiasts. At the time, the exchange was meant to be an alternative to the dominant exchange of Mt. Gox. As it grew, Bitstamp opened offices in the UK in 2013, and then in Luxembourg in 2016. Since then, it has also added an office in London and New York to continue to provide excellent service to its growing global user base.

Bitstamp is most popular with intermediate and experienced cryptocurrency enthusiasts. And it is used as a way to buy more established cryptocurrencies with fiat currencies. Bitstamp offers low fees and has been recognized as a great way to trade large amounts of digital currency.

Bitstamp has been one of the significant cryptocurrency exchanges, handling up to $ 700 million in daily trading volume. But it has since fallen dramatically as the market has been flooded with new exchanges. As of May 2018, Bitstamp is number 22 in trading volume, processing about $ 90 million per day in trading volume. More than half of them are BTC / USD transactions, with around 10% being taken by ETH / USD and BTC / EUR transactions.

Customer Support


Here are BitStamp's contact details:

  • info@bitstamp.net
  • press@bitstamp.net
  • support@bitstamp.net
  • complaints@bitstamp.net
  • +44 20 3868 9628
  • +1 646 568 9784
  • +352 20 88 10 96

If you want to visit Bitstamp, the following is their official address. However, please keep in mind that their operation is done in Slovenia or from Slovenia.

  • Bitstamp Ltd, 5 New Street Square, London EC4A 3TW, United Kingdom.

Products and Services


Bitstamp is the longest-standing crypto exchange in the world. It currently focuses on providing access to the most established cryptocurrencies and operates markets, including Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), and Ripple (XRP). There are 12 pairs of markets traded on the site that are linked to the three base currencies of the US Dollar (USD), the Euro (EUR), and Bitcoin (BTC).

It provides premium access to cryptocurrency trading for individuals and institutional clients through:

  • Volume-based fee structure
  • High-performance matching engine
  • FIX Connectivity, Websocket, and HTTP API
  • 24/7 service and dedicated premium support
  • Industry-Leading Safety Practices

To overcome the lack of PC customers, Bitstamp has a user-friendly mobile application available on iOS and Android. On the app, you can place orders and track your position. It also has a limited charting capability if you want to do a technical analysis. But this is an excellent option for traders who wish to monitor their positions or place trades.



Something that many cryptocurrency traders will appreciate about Bitstamp is its low and transparent fee structure. Traders have to pay three types of fees. These are the deposit, trading, and withdrawal fees (network fees).

Trading Fees

The fee schedule is based on a user's total trading volume in the last 30 days. And the tiered approach is designed to reward high-volume individual and institutional traders with zero and/or low fees. Anyone using the platform starts at a base rate of 0.5%, and this rate is reduced to 0% once the maximum monthly volume of trading requirement is reached. It should be noted that all non-USD trading volumes are switched to USD with a spot exchange rate at the time of every trade.

All trading pairs:

  • <$ 10K: 0.5%<$ 20K: 0.25%
  • <$ 100K: 0.24%
  • <$ 200K: 0.22%
  • <$ 400K: 0.20%
  • <$ 600K: 0.15%
  • <$ 1M: 0.14%
  • <$ 2M: 0.13%
  • <$ 4M: 0.12%
  • <$ 20M 0.11%
  • <$ 50M: 0.1%
  • <$ 100M: 0.07%
  • <$ 500M: 0.05%
  • <$ 2B: 0.03%
  • <$ 6B: 0.01%
  • < $10B: 0.005%
  • > $10B: 0%

Bitstamp takes a minimum order size of 25 EUR / USD or 0.001 BTC.

Cryptocurrency fees

All crypto deposits made on Bitstamp are free; however, crypto withdrawals result in the following withdrawal fees:

  • Bitcoin: 0.0005 BTC
  • Etherum: 0.001 ETH
  • XRP: 0.02 XRP
  • Bitcoin Cash: 0.0001 BCH
  • Coin: 0.001 LTC
  • Fiat deposit and withdrawal charges

International Wire - 0.05% deposit charge (least = 7.5 USD / EUR, maximum = 300 USD / EUR) / 0.1% withdrawal fee, minimum 25.00 USD / EUR at the end of Bitstamp and may result in additional international bank charges.

SEPA - Deposits and free of charge/ Withdrawals 3 EUR flat fee.

Purchase of Credit Card - It charges 5% for all amounts (the card issuer may charge additional fees).

Customer Portfolio


Not public

Social Media Presence


As a B2B company, Integral focuses on LinkedIn, Facebook, and Twitter to reach its target audience.

Latest Service Provider News

Bitstamp is a Luxembourg-based company specializing in the exchange of cryptographic currencies, based in Slovenia. The latest news about Bitstamp is given below:

  • July 29, 2019, BCB Group and Bitstamp announce partnership to enable GBP transfers.
  • October 15, 2019, Bitstamp integrates the ledger vault security solution.

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