15 April AtoZForex, Vilnius — Last Wednesday, Exness sent out to its clients a statement clarifying that the retail forex broker has been attacked by a number of distributed denial of services (DDoS) since last week. Now two days later, an Exness DDoS attack update to its partners got sent out, warning that there is a temporary server interruption.
The CySEC regulated broker detected the first DDoS attacks on the 6th of April, whereas on Tuesday Exness detected another DDoS attack. During the first series of DDoS attacks last week, the forex broker’s website and certain Clients’ Personal areas were disrupted, including the leverage adjustment, changing of personal information, the deposits and withdrawals. Yet, the latest DDoS attack on Tuesday were targeted at Exness’ trading servers. According, to the Exness DDoS attack update it seems to still have an impact on the broker’s services.
Exness DDoS attack update: Server Interruptions
In today’s Exness DDoS attack update to its partners, the forex broker revealed that due to the recent DDoS attacks the trading servers are still experiencing interruptions. At the moment, Exness is undertaking the necessary measures to restore its trading server and enhance its IT infrastructure, as the email to its partners clarifies:
“Due to a series of distributed denial of services (DDoS), some trading servers may be interrupted. Currently, we are fixing the issue to restore trading services and at the same time, enhancing our IT infrastructure to avoid such cases in the future. We seek your kind understanding and apologize for any inconvenience caused.”
Issues with MT4 connection?
A lot of concerned traders, who experienced interruptions with the MT4 connection, have contacted the help desk of the forex broker. For these clients the forex broker advises:
“Currently we are advising our clients to minimize trading activities. Should you require any assistance, please contact us via Live Chat or write to email@example.com.”
What happened to the clients’ funds?
Exness is aware that its clients have been concerned with the recent service interruptions. To reassure its clients, the CySEC regulated forex broker has stated that no personal data or funds have been comprised during the DDoS attacks. The retail forex broker stresses that all clients’ funds and personal data are safe.
Stay tuned with AtoZForex for the latest updates on Exness.