EXNESS DDoS attack disrupts traders

13 April AtoZForex, Vilnius — The CySEC regulated broker Exness issued today a client statement, explaining that the broker is experiencing a range of DDoS attacks. Hence, the Exness’ trading terminals and website experience disruptions. Although, EXNESS DDoS attack disrupted the traders' experience, the retail forex broker announced that no personal data and funds of its clients were affected.

According to today’s release of Exness, in a time span of a week several DDoS attacks on the retail forex broker were reported. The first denial of service attacks was detected last week, on the 6th of April, whereas last night another one was reported.

Disruptions of Exness Client’s Personal areas

The first DDoS attacks were targeted on the forex broker’s website and lasted for a day till the 7th of April 2016. During these attacks of last week, not only did the website of Exness experienced disruptions, also broker’s the Clients Personal Area was affected.

Some of the Clients’ Personal areas that were disrupted are the leverage adjustment, changing of personal information, the deposits and withdrawals. Yet, Exness managed to remedy the attacks within 24 hours, restoring its website and Client Personal areas back to normality.

Another cyber attack last night  

Aside from the attacks of last week, yesterday night another cyber attack was detected. However, this time the forex broker’s trading servers were targeted. Again, EXNESS DDoS attack disrupts traders, but as earlier reported there were no personal data or funds of clients uncompromised. As Exness’ client statement clarifies:

Despite the ongoing attacks, your personal data and funds remain uncompromised. We would also like to take this chance to reiterate our stand in data and funds protection, and that your details are always kept safe.

Should you require any assistance during this period, please contact us at support@exness.com. We will investigate each case thoroughly and will get back to you as soon as possible. We seek your kind understanding and apologize for any inconvenience caused.

In the meantime the broker’s specialists have managed to resolve the issue. The only side effect is that some of the traders might experience a slow MT4 connection.

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