With so many new crypto casinos around, that all seem to offer similar things, it was refreshing to find one with other services on offer too; so, we were looking forward to putting together this SportsBet.io review.
We found plenty of promotions (some of which you can enter for free), a well laid out operation over both casino and sportsbook areas, and several coins supported making payments easy, even for those new to both online casinos and using cryptocurrency. We also have answers for you if you were wondering ‘is SportsBet.io a scam?’
SportsBet.io: Pros & Cons
- Many ongoing promotions
- Casino and sportsbook offered
- A Wide range of coins accepted
- Easy to use website
- Slow customer service response
Many online casinos, whether they accept cryptocurrency or not, will typically offer some kind of encouragement to anyone wanting to join. This will normally take the shape of a welcome bonus, that will more often than not double the size of your starting balance. This bonus will come with some requirements you need to meet to complete the deal, and you’ll normally need some sort of bonus code to claim the offer in the first place.
As you might expect, there are always exceptions to the rule, and Sportsbet.io is one of them. Rather than having all of the extra work that goes into offering and managing Sportsbet.io bonus offers, they have decided to offer a range of promotions that are available all of the time, not just when you join.
Many, if not all of these mini-promotions come under the remit of the Clubhouse. How you get involved with this will be covered later on, but for now, just think of it as a way to access a range of offers.
For instance, in just one day (and it was a Monday, so not a ‘big’ sporting weekend) there were price boosts for US and Japanese baseball, free bet drops, and the start of a free competition, then after lunch there was a 20% winnings boost on Megaways slots, leaderboard prizes for other slots, as well as further price boosts for the evening hockey games.
While this was just one day taken at random, you can see there is plenty there for you, even though you might be among a wide range of players that would prefer a welcome bonus like the one available at BetWarrior Bitcoin and other crypto operations.
With all of that going on, you would hope that the site was simple and easy to use, and the good news is that you are likely to find navigating around the site to be almost effortless, whether you are an experienced online casino user or not. There are simple graphics on a black background, which make the whole business of finding what you want easy, but is not likely to impress the people that hand out design awards.
Finding sports markets and casino games
The sportsbook is similar to Thunderpick Bitcoin with that black design and also has other elements in common too. All of the sports are arranged along the top, with all of the bigger sports present as well as one or two of the more obscure ones like Gaelic football or futsal. As you might expect, clicking on one of those opens up the games and the markets available, of which there are a large number.
The casino area is just as intuitive with games selectable by type and provider, as well as further options in the left-hand menu. The selection of games covers all of the bases, and this will be expired in more detail later on, but whatever you want to play, this SportsBet.io test drive found it shouldn’t take too long for you to find.
Site navigation and the Sportsbet.io app
Managing your account should be just as easy, with the intuitive layout making it easy to get to your account details, as well as the FAQ page and how to contact customer support for help. This process is duplicated on the app which is available exclusively to Android users, so you can play on the move or are one of the many people who just prefer to do most things using their phone.
When picking the right crypto casino, the payment methods available are likely to be the main focus of your attention. The process is simple here, but first you’ll want to know what the SportsBet.io Bitcoin process is, and which other coins are supported.
The deposit process
Sportsbet.io supports several coins, some of which you may be familiar with, as well as a few that might come as a surprise. These include Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), Tron (TRX), Ripple (XRP), as well as Cardano (ADA) and AllSports (SOC). Fiat payments are accepted from Visa, Mastercard, Samsung, Google and Apple pay before being converted to crypto.
Making a deposit is a matter of going to your account details, selecting your wallet and your coin of choice and the amount. This will present you with a code which you paste into your e-wallet, and the funds will appear in your account as soon as there are three confirmations in the blockchain. Minimum deposits will vary from coin to coin, so check before you deposit, but currently, three examples are BTC 0.00025 ETH 0.005 and USDT 10.00. The internal fees for this are covered by Sportsbet.io, but your service provider may make an additional charge depending on who you happen to be with.
Withdrawals at Sportsbet.io
The process for withdrawals is similar but in reverse but has two extra factors that seem to have quite an effect on your overall experience. Firstly, all withdrawals are processed manually, which means there may be delays and could easily be a source of frustration.
There also is the matter of KYC (know your customer) which is a common factor in withdrawals in online casinos and sportsbooks. Here, the process is rather robust, which has led to more online frustrations from customers, and is certainly something you’ll need to consider should you choose to open an account.
If you do have problems with any sort of transaction or any of the day to day things you do at Sportsbet.io there are several ways to find the answers you need. For general problems, or even if you simply need some coaching on how crypto works in the online casino world, the Help Centre is a good place to start. This has comprehensive answers that far outstrip what you would find in a standard FAQ section, and might solve your issue faster than contacting customer support itself.
The options here are live chat or, to get answers via email, which you do by completing the form on the site. It gives you a chance to explain what the issue in its entirety, so it may be a better option than live chat if your issue can’t be explained in just a few phrases. It could be likely that you will have some contact with them regarding your account verification, which, as was mentioned above, has been the source of some negative feedback.
This online feedback, in turn, has led to people asking ‘is SportsBet.io legal?’ so this will obviously be addressed in this Sportsbet.io review. We found that ‘Sportsbet.io Bitcoin betting flagship’ (as it calls itself on the site) is owned and operated by mBet Solutions NV and it is licensed and regulated by the Government of Curaçao under the gaming licence 1668/JAZ, so the answer to that question is yes.
In addition to this, a quick glance at the padlock symbol in the address bar of the website will show you SSL encryption is in place and your transactions are being kept private and secure. They have an AskGamblers award, one from SBG and an ERG nomination, but nothing from agencies that validate gameplay or security. The parent company is not listed on the stock exchange, although it has other sites under its wing.
So, on the face of it, it all looks perfectly legit, but there are an alarming number of reports from users about the KYC process being used to keep hold of customer withdrawals. For this reason, this Sportsbet.io review would suggest you should consider other options until these issues have been resolved by the operator.
You have plenty to look forward to as a long term player at Sportsbet.io. We looked briefly at the Clubhouse earlier, but before we go into that in more detail we need to examine the VIP program.
Getting into the VIP program is by invitation only, which means you’ll have to be putting some serious funds into your account to get the call. Once there though, you’ll have your own VIP manager to look after, and you are invited to premier events in the sporting calendar, like F1 races and football matches involving partner clubs Arsenal and Watford in the Premier league. You’ll also be part of any exclusive promotions and competitions that take place, although details if these were unavailable during this Sportsbet.io review. VIP ambassadors include former sports stars Denílson (football) and Brett Lee (cricket).
You saw some of the benefits of the Clubhouse earlier, and playing on the site means you accumulate points in the same manner you would read about in our Megapari review and this helps you progress through the seven layers of the program. Your position on this ladder defines which kinds of special bonuses you get, which along with all of the offers that are open to everyone, means the benefits of hanging around long term are very attractive.