Crypto Gambling / Bitcasino.io Review
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BitCasino.io Review & Rating 2024

Is BitCasino.io Legit?

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Bitcasino.io
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  • Plenty of promotions
  • Frequent tournaments
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Details
User Reviews 2

New crypto casinos are adding a new dimension to the online casino world, and that is why we were excited to carry out this BitCasino.io review, as it looks to be one of the more interesting examples.

This is mostly because of the many promotions that are available, as well as an extensive loyalty program. There are also a number of different coins supported as well as standard payments from fiat sources, presenting you with a tempting combination that is worthy of closer inspection.

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BitCasino.io: Pros & Cons
  • Proven fair games
  • Mobile optimised site
  • Wide range of games to play
  • Responsive customer support
  • Players from some countries may be restricted
Payment Methods
Skrill
Neteller
Paysafecard
+
License
Curacao
Company
mBet Solutions NV
Founded
2019
Website
bitcasino.io
Available Languages
EN
ES
+
Customer Support
Live Chat, Email Support
Email
s@bitcasino.io
Phone
-"1800 990 907 "
Software Providers
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.5/5
  • Usability, Look & Feel
    4.6/5
  • Payment Methods
    4.3/5
  • Customer Service
    4.5/5
  • Licence & Security
    4.2/5
  • Rewards & Loyalty Program
    4.2/5
Timothy
30/01/2024
Enjoying
"From slot games to live dealers, this casino's diverse selection keeps me entertained."
Clarke
29/04/2023
Fast customer support
"Bitcasino.io has a great variety of games, easy deposits, and fast customer support. Overall, a positive experience."
User Rating
4.0/5
2 User Reviews
5 Stars
50.0%
4 Stars
0.0%
3 Stars
50.0%
2 Stars
0.0%
1 Star
0.0%
Last Updated on 08/03/2024
Fact checked by: Amandeep Sonewane

Bonus Offer - No official welcome offer at BitCasino.io

Welcome bonuses are important to online casinos to offer as a reward for new customers who sign-up with them. This would normally consist of some sort of deposit match which would typically also come with a list of wagering requirements that would need to be met before you could withdraw any of the bonus funds.

For that reason, we were surprised to find that there is no official Bitcasino.io bonus for new players at this moment. There have been other bonuses offered previously, most famously the BitCasino.io bitcoin match bonus, where a 1 Bitcoin deposit got you another one to use at the casino. With that in mind, it may be the case that the next bonus offer is still in development, so check back here for updates as this page should be updated as the available offers change.

Other promotions for new players to get involved in

In the meantime, new BitCasino.io bitcoin casino players can enjoy a number of ongoing promotions that are linked to different types of slots, like Blockchain Megaways or Cash Mania, there are also occasional ad-hoc promotions where players gain a raffle ticket for a prize like a VIP day out when they make a deposit over a certain amount.

There are also slot tournaments, based on-site activity and the slot games you choose to play. These are typically subdivided by the game provider or game type, and you can check your progress at any point, and the prize on offer for the various tournament winners. This series of extra promotions is very similar to the ones we found in our Sportsbet.io review, which is another crypto casino without an official welcome bonus.

Usability, Look & Feel - Testing out BitCasino.io

While the lack of bonus was on the list of less impressive features about BitCasino.io, the layout and usability of the site is definitely a plus point. At first glance, the BitCasino.io bitcoin casino site is a calming white background, that makes the game tiles stand out all the more. It’s not really the type of thing that wins awards, but as you’ll see it is really easy to use.

We’ll cover the actual range of games a little later on in a dedicated section, but whichever of them you happen to be looking for, the site design and filters at the top of the page will make the whole process very easy. This will be useful as there are over 4000 titles to choose from which you might think would involve an awful lot of scrolling, but by being able to sort by game type and provider, you can find what you want. There is even a search box if you are looking for a particular title.

Finding your account details and site navigation

This ease of use is continued with the site navigation with your account details sitting, just as we found in our Megapari review, in the top right-hand corner of the screen, with everything else you need in the left sidebar. You might think that would make the area crowded, but it is much easier than scrolling to the bottom of the page, which is where you would normally find links to things like the FAQ or customer support in the footer.

The BitCasino.io app

Of course, you are just as likely to want to use everything you have read about so far on your mobile device, and there lies some bad news. If you are an Android user, there is an app for you to download which is every bit as intuitive and easy to use as the desktop site, but if you are an Apple device user, we have to report that there is currently nothing for you.

This is very surprising given the number of Apple users with more than a passing interest in cryptocurrency, so while we have seen no evidence to support this, we would hope that an iOS app is available soon, so please check back for updates.

Sportsbook and eSports

As a final note before we move on to how you would fund your account, among the many options you’ll see in the left-hand menu will be eSports and a sportsbook. However, unlike BetWarrior crypto, these services are not on the site but are links to other providers, Sportbet.io for the sportsbook and Betsy for the eSports coverage.

Payments - Making a deposit at BitCasino.io

Funding your account at BitCasino.io is easier than you would suspect. While the name would suggest that Bitcoin is the preferred coin here, there is more on offer than just the BitCasino.io Bitcoin option. Other coins are accepted too, with the range currently consisting of XPL, ETH, LTC, TRX, USDT, XRP, ADA and DOGE- however, you can add new currencies if your preferred coin is not on the list.

You deposit by selecting your coin and the amount, which then gives you a unique code to paste into your e-wallet to complete the transaction. These funds should appear in your account quickly. Minimum deposit amounts will vary between coins, so check the applicable limit at the time of deposit.

The process for depositing fiat funds will depend on where in the world you are, as different currencies will have different deposit methods attached to them due to local variations. On rare occasions, there may be fees associated with making any of these transactions, but you will be informed of these at the time. Otherwise, all transactions incur no other fees from Bitcasino.io but may be subject to charges from your account provider.

Making withdrawals at BitCasino.io

Withdrawals will need to take place using the same method you used to make your deposit, and will be processed in 5-20 minutes, and will appear in your wallet as the transaction completes the right amount of confirmations. You can track the transactions throughout the process online, so you can see exactly what is going on.

There are no extra fees to pay as they are covered by the operator, and while the minimum deposit is defined for each coin (for example it is currently 0.001 BTC or 0.01 ETH) there is no maximum, and each withdrawal is looked at on a case by case basis. Overall, there are a lot of choices here that would outstrip what we found in our Megapari review.

Customer Service - Getting in contact with BitCasino.io

With all of those different options though, you might be concerned that there could be problems. If you need help with a deposit, withdrawal or pretty much anything else at BitCasino Bitcoin casino, you have plenty of help on hand to get the matter resolved as quickly as possible.

There is a live chat option which has quickfire responses to most problems, as well as email support via a form which you can access from the help centre. This form allows you to attach files like screenshots, or ID needed for KYC (know your customer) and plenty of room for you to enter the details of your problem, and in some depth if necessary.

However, given the wealth of information available in the help centre, you could probably find all of the answers you need there, without needing to contact support at all. This is probably the standout feature of what is a very strong area of this site and has been praised online in some user reviews.

Licence & Security - Is BitCasino.io legit?

Many of those reviews seem quite short and so do not tell you too much about the whole experience and may leave you wondering if BitCasino.io is a scam. In response, we can tell you that BitCasino.io is legitimate and licensed in Curacao, and available at many locations around the world. It is owned by mBet Solutions NV, a company that owns other sites but is not yet traded on any stock exchange.

Geolocation software will identify and inform any visitors from unavailable locations of this and obviously, they will be unable to open an account. Minors are also excluded by verification checks that need to take place to comply with the KYC (know your customer) requirements, although this is a standard requirement as we also found the same policy in our Kineko review. Another positive is that all of the transactions are safe and private because SSL encryption is in place. You’ll also see badges in the footer for awards won for CRM, social media-BitCasino.io is on all of the major platforms, and best use of an ambassador for their work with Estonian sumo wrestling icon, Baruto. Overall, a good all-around performance that gets another thumbs up from us.

Rewards & Loyalty Program - Get points as you play at BitCasino.io

Another area that impressed us was the loyalty and VIP programs at BitCasino.io. As you might already know, loyalty programs usually work by gaining points for your wagering activity on the site, and that is exactly what happens here too.

There are, also in common with many other loyalty programs, levels to progress through, and that level dictates the size of the reward you get. There are no fixed rewards, as what you get will be personalised for you and picked to improve your online casino experience.

The BitCasino.io VIP program

If your site activity merits it, you will then be invited to join the VIP club. You will then benefit from your own VIP host, unique offers and promotions and invitations to special events like a trip to London. While this sounds impressive, we would have been happier to see actual criteria set out for entry rather than the carrot on a stick approach that currently exists.

Additional promotions

There are also, as stated earlier, a constant stream of promotions that are ongoing for you to get involved with. These will change over time, so keeping an eye on developments here will help you spot a promotion that catches your eye, which is essential given there is no welcome bonus available at the moment.

Software

As mentioned earlier, there are more than 4000 games here so nobody should be left with nothing that catches their eye. The quality of the games is good, which is no surprise when you look at the software providers that are behind them.

With this many games, you would expect an extensive list of suppliers, with the standout contributors being NetEnt, OneTouch, Golden Hero, Quickspin, Fantasma and Pragmatic Play. Despite this huge roster, games are easy to find using the filter, and in all instances that we tried, the games loaded easily, and there were no glitches in play.

Game Portfolio

The massive range of slots also includes jackpot slots which might be more to your taste if you are a high roller, and although the range of table games is smaller than the range of slots, there is still plenty on offer. The usual suspects of roulette and blackjack are there with numerous varieties as is baccarat.

Surprisingly there are only two versions of video poker, but there are also various other types of games like Sic Bo, Dragon Tiger, and a few novelty entities that are better seen than described.

Live Casino

The live casino is similarly well stocked with roulette, blackjack and baccarat, as well as poker and baccarat, and the same selection of other table games as were in the main section. That said, with 190 games compared to less than 60 standard table games, it could easily be argued that the live casino was the ‘main’ area.

You will find these games to be top quality, with any provided by Evolution and Pragmatic Play, with no problems experienced while playing during our BitCasino.io test.

Limits

Game limits can be seen when you select the game tile, or by hovering over the ‘i’ symbol next to the title, you’ll also be able to see the RTP percentages before you start. There is also the option to play the game in demo mode so you can learn the ropes and decide whether it is worth you wagering high or low.

There is no feedback online about players being limited, and we found no evidence of it while we were here either.

Product Summary

Taking all of those factors into account, there is a lot to praise at BitCasino.io. There is a massive range of high quality, provably fair games which means there should be something for everybody, no matter what their bank size, experience or game preference.

BitCasino.io is not without its faults. For a start, mobile players will be slightly disappointed that there is no app for iOS users, and there is a lack of welcome bonus. However, overall, the experience is overwhelmingly positive. In particular, the casino performance of this operation gets a big thumbs up.

BitCasino.io Review FAQ

💰Is BitCasino.io legal

With crypto casinos on the increase, and lots of different currencies being mentioned (some of which many people will never heard of) it is easy to see why some people might think that BitCasino, and many other crypto operations are not legit. However, you can get the full story on what is happening at this online casino by reading our BitCasino.io review

🤑Can I only deposit at BitCasino.io in bitcoin?

Although both the use of digital currencies and crypto casinos are becoming more widespread, there is a lot of confusion at crypto casinos regarding what payment methods and which cryptocurrencies are supported. To find out exactly what you need to do at BitCasino.io to make both deposits and withdrawals smoothly and swiftly, read our BitCasino.io review

💸Can I play slots for free at BitCasino Bitcoin casino?

There are many ways you can play slots for free at online casinos, but not all of them are available everywhere you go. To see the which games are available at BitCasino.io and discover which ones can be played for free, check out our BitCasino.io review, which will tell you everything you need to know.

Overall Conclusion - Plenty on offer for players at BitCasino.io

Overall, Bitcasino has plenty to offer players with plenty of additional promotions that you are likely to think makes a bonus unnecessary. Regular players will benefit from the loyalty scheme and even possibly the VIP club by playing the huge range of games on offer here for both slots and table games, as well as a strong showing in the live casino area.

Taking all of this into account, you should take a look at this operation yourself when you are next considering opening an online casino account.

User Reviews for Bitcasino.io

4/5 – 2 User Reviews
  1. Enjoying
    Timothy

    From slot games to live dealers, this casino's diverse selection keeps me entertained.

    -
  2. Fast customer support
    Clarke

    Bitcasino.io has a great variety of games, easy deposits, and fast customer support. Overall, a positive experience.

    -

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Bitcasino.io
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Rating follows
  • Plenty of promotions
  • Frequent tournaments
  • Daily awards
Bitcasino.io Bonus
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T&Cs apply, 21+
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Players must be of gambling legal age and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, visit https://www.begambleaware.org

Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.

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Highlights
  • Exclusive bonus code: ATOZMKT for $25 No Deposit + 250,000 Gold Coins + 5% Rakeback bonus!
  • Excellent customer support!
  • Stake Original games!
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